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Performance Appraisals Map Progress
Pay for performance is a good way to ensure that employees are paid according to their
ability to step up and meet the challenges of the changing workplace.
Any system providing raises or incentives based on anything less than pay for performance
may result in employee dissatisfaction and low morale.
Employees will feel that increases are based on who the boss likes best or on other less
than fair factors.
By establishing pay for performance with clearly defined guidelines, pay increases and
other incentives can be distributed fairly and without bias.
In order for pay for performance to work, there must be a way to measure performance.
This means that a baseline must be in place against which to compare improvement. Whether
the metric is based on how many widgets per hour the employee produces or the customer satisfaction survey results of clients with whom they interact, there must be a meaningful way to chart progress or success.
Whatever attribute of the process or procedure that is being measured needs to be tracked for at least one month in order to establish a baseline marking the performance level.
Goals can then be established identifying the level of improvement desired and ways the
improvement can be facilitated (such as through training and development courses).
Monthly measurements can help identify what changes are effective and which areas need more
work throughout the appraisal period.
At intervals, usually every three to six months, employee appraisals should be informally reviewed with the employee to identify if there are roadblocks impacting
progress, challenges being met and other factors that should be updated in the formal appraisal document.
If the employee's job duties have significantly changed, this should be recorded in
their employee appraisal report form so that changing goals can be identified and new measurements agreed upon.
By using these techniques, the employee appraisal review at the end of the review period will be
much easier and simpler for both the employee being reviewed and the leaders performing the reviews.
By ensuring that the pay for performance process is very real and the leadership team
stands behind the process, employees will actually be eager to have their employee appraisal reviews.
Completed goals can be documented and ongoing goals can be updated.
Keep in mind
that in any pay for performance system, the only meaningful goals are measurable goals.
Pay for performance can only work with truly measurable data points to determine where pay
for performance increases should be given.
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