The Challenges and Benefits of New Technology
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Without a doubt, new technology in the workplace continues to improve efficient and to
present training and development challenges on an ongoing basis.
Operating systems change or get upgraded periodically, new versions of critical software
evolve and must be learned, new technology such as the Blackberry and the Treo (which can incorporate cell phone capability and email connectivity in one device), Palm Pilots, tablet laptops, and so on show up on
the scene and create opportunities and challenges that never before existed.
While new technology can empower employees in ways that were never even dreamed of five years ago, it's important to remember that
most new software and equipment requires some sort of a learning curve and adjustment period during which productivity will not be at its peak.
Plan for any necessary training to accompany the
introduction of new technology or software to ease the pain of newness and to allow productivity improvements to be attained as soon as possible.
With smart preparation and adequate training, employees
will be able to harness the power of new technology and benefit your organization as well.
Without it, the introduction of new technology and software can become
very frustrating (think in terms of the challenges of programming a VCR) and have a negative effect on employee morale.